SIGIA-L Mail Archives: Re: [Sigia-l] Usability Testing
Re: [Sigia-l] Usability Testing
Oh, I wasn't implying that I should be the only person who works on a
design. I truly believe in teamwork, and real user involvement*. I just
don't believe that usability testing provides the best possible input.
Particularly usability testing from someone uninvolved...
And as for the number of people involved in a usability test, more
really is better. I don't take individual comments and suggestions from
participants - I want to see the main issues and patterns. I like
conflicting evidence - gives me things to think about. But that is not
possible with 4 participants.
* I also don't think usability testing is real user involvement.
Will Parker wrote:
> On Jan 22, 2007, at 1:01 AM, Donna Maurer wrote:
> I understand where you're coming from with that, but as someone coming
> to design from the tech support and QA testing (not not usability
> testing) fields, I have a different perspective, which is grounded on
> the fact that even the most talented designer is going to make some
> howling mistakes from time to time.
> Every project needs an editor (including writing emails, according to
> my wife), and chief usability engineers (whether they have that job
> title or not) fill that role. And editors, no matter what they're
> editing, serve best when editing least -- by questioning assumptions
> and goals and suggesting different outcomes.
> As for testing using a small group of subjects, that actually is going
> to make your life easier as a designer -- if it were a large group,
> your design would be transformed into flavorless goo by the
> conflicting evidence from six or eight subgroups. If there's a real
> mistake, a good usability person can sort it out with a small set of
> examples -- just as *you* can and routinely doi, wearing your
> designer's hat.
Maadmob Interaction Design
IA Summit 2007: Enriching IA
Rich Information, Rich Interaction, Rich Relationships
March 22-26, 2007, Las Vegas, NV
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