SIGIA-L Mail Archives Subscribe/Unsubscribe | Home


Printer-Friendly Version


SIGIA-L Mail Archives: Re: [Sigia-l] Throttling UX

Re: [Sigia-l] Throttling UX

From: andrew_at_friendlymanual.com
Date: Sun Feb 19 2006 - 18:08:15 EST


Quoting Eric Scheid <eric.scheid_at_ironclad.net.au>:

> Consider a restaurant that provides an all you can eat buffet -- should they
> provide plates a big as hub caps, chairs with extra wide cushioned seats,
> and more? Or should they, as a business, fine tune the experience they
> provide to suit the largest market (not the widest market ;-), as well as
> ensuring they also make a profit at the end of the day? After all, if they
> go broke and have to lock the doors how does that benefit their customer
> base?

Hi Eric,

I must politely disagree :)

Heavy user early adopters are like gold - they evangelise like crazy. No-one
wants to be alone in the feeding frenzy. Cherish them, don't punish them. Don't
build a business model around minimal use if you want people to use the
business. I didn't invent this stuff, it is not rocket surgery, read Godin and
do some modelling.

Cheers, Andrew

----------------------------------------------------------------
This message was sent using IMP, the Internet Messaging Program.

------------
When replying, please *trim your post* as much as possible.
*Plain text, please; NO Attachments

Searchable Archive at http://www.info-arch.org/lists/sigia-l/

IA 06 Summit. Mark your calendar. March 23-27, Vancouver, BC. http://www.iasummit.org/

________________________________________
Sigia-l mailing list -- post to: Sigia-l_at_asis.org
Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l



This archive was generated by hypermail 2.1.6 : Sun Feb 19 2006 - 22:09:50 EST

 


www.info-arch.org
| www.asis.org/SIG/SIGIA

Subscribe/Unsubscribe | Home