Re: [Sigia-l] is bad design a choice?

From: Todd Warfel (lists_at_toddwarfel.com)
Date: Tue Oct 18 2005 - 08:28:31 EDT

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I actually did that. The online banking interface was so poor that I had to
switch to the bank I'm with now - couldn't be bothered with the other one.
It was simply dreadful.

On Oct 17, 2005, at 3:46 PM, Dave Heller wrote:

To compare ... if you look at the banking industry, I have heard many
a customer say they switched banks b/c of overall bad experience.

Cheers!

Todd R. Warfel
Partner, Design & Usability Specialist
Messagefirst | making products & services easier to use
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• Next message: Jared M. Spool: "Re: [Sigia-l] is bad design a choice?"
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