SIGIA-L Mail Archives: Re: [Sigia-l] 90% of All Usability Testing is Useless
Re: [Sigia-l] 90% of All Usability Testing is Useless
OK, I'll bite.
I think Lane is spot on. 'Traditional' HCI style usability doesn't always
apply to web (information more than interaction) in the same way that
it applies to software/devices etc.
I've recently been turned down clients who want usability tests on
websites. In most cases they don't know who their user group is or
what they want to do with the site. If they don't know that, and we run
a test, anything that comes out of it is completely artificial. Research
is a much better proposition, and design that they test iteratively
rather than me testing as a big-bang.
I've written about this in the past couple of weeks - a bunch of my
opinions are on my blog home page at the moment:
On 17 Jun 2004 at 16:42, Richard Law wrote:
> Let the discussion begin... ;.)
AOL IM: maadmob
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: Thu Jun 17 2004 - 20:31:55 EDT