SIGIA-L Mail Archives: Re: [Sigia-l] Just wrote an eBook: LESS
Re: [Sigia-l] Just wrote an eBook: LESS
"Bruce Kasanoff" wrote:
> For some time I have been convinced that while the natural inclination of
> companies is to offer "more" and "new," what customers really want is less.
I guess the author hasn't received the memo, "Less is evil, more is money."
When we see white space we fill it up.
When 9/11 happens, our president asks us to be patriotic and go shopping.
When a simple app would suffice, we dump it and install a $5 million CRM
package.
If you use a single searchbox that can actually find things, what would
happen to all the IAs that index, tag, card sort and create sitemaps?
If all workflows and interfaces were simplified, what would happen to all
the high-priced MBI, ESD and PricewaterhouseHoopers consultants?
If the modeling process were simplified and rationalized, what would happen
to all the ULM, PUR and GRUMP app vendors?
This talk of less is better is dangerous and, let's face it, unAmerican.
Ziya
Nullius in Verba
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: Wed Apr 14 2004 - 16:13:08 EDT
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