SIGIA-L Mail Archives: Re: [Sigia-l] We could just use whiteboa
Re: [Sigia-l] We could just use whiteboards instead.
From: Chad Jennings (chad_at_method.com)
Date: Sun Aug 17 2003 - 14:48:08 EDT
> As the years have gone by I spend more time exposing clients to the
> way projects are developed and have found it benefits the process. If
> the client is directly involved they can catch issues earlier, and
> understand potential problems in the development process/schedule at a
> much more immediate level.
> Has this been anybody else's experience?
I agree. We also have clients that _want_ to be a collaborator in a
transparent process. They view it as a value add to their team. So they
can learn and apply similar user-centered methods for internal clients
or future projects. IDEO for example has had great success not only
selling end-deliverable, but a process you as a client can be a part of
and learn from.
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