SIGIA-L Mail Archives: Re: [Sigia-l] Questioning common test sc
Re: [Sigia-l] Questioning common test scripting
From: Listera (listera_at_rcn.com)
Date: Tue Jun 10 2003 - 12:42:34 EDT
"Mitchell Gass" wrote:
> Or perhaps I'm compensating for a cultural tendency toward politeness that
> prevents many people from saying things they feel are negative,
Oh, OK then, I'm from New York City. :-)
> ...encouraging test participants to be critical when it's warranted...
How do you know when "it's warranted"?
> ...doesn't cause them to have more problems.
My experience has been that I can pretty easily influence the outcome by
framing the session one way or the other. That's why I almost never throw
out general questions, test an entire application or engage in open-ended
discussions (unless there's a very specific need for that).
Ziya
Nullius in Verba
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