SIGIA-L Mail Archives: Re: [Sigia-l] knowledge management
Re: [Sigia-l] knowledge management
From: Karl Fast (karl.fast_at_pobox.com)
Date: Wed May 07 2003 - 17:35:30 EDT
> I think the IA I practice could be defined as knowledge management,
A few years ago I read an interview with Larry Prusak, who coined
the term "Knowledge Management" along with Thomas Davenport.
Prusak argued that you could divide KM into two world views:
* One view is says KM is primarily a technology problem. If you
build good KM tools and you've got the problem licked.
* The second view is that KM is largely a people problem, meaning
that it involves managing people and creating an environment
that supports and rewards knowledge creation and sharing.
Sometimes this means software tools, but it usually means making
sure people get along.
Prusak believes that the technology view of KM has been a disaster
and the people view is the way to go.
Now, if you swallow that story then I think it's hard to argue that
"IA could be defined as KM"
HOWEVER...I just realized that you actually said the IA that
*you* practice, which is probably quite different than that IA
that *I* practice.
IIRC this interview appeared in "Information Outlook" which is
magazine for special librarians.
--karl
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