SIGIA-L Mail Archives: RE: [Sigia-l] Usability testing into the
RE: [Sigia-l] Usability testing into the dustbin?
From: Richard_Dalton_at_vanguard.com
Date: Wed May 07 2003 - 11:57:22 EDT
Donna M. Fritzsche writes:
> people who are
> very good at doing something don't necessarily have the ability to
> break that knowledge down into its component parts,steps, attributes,
> or qualities. It has become "compiled" knowledge. One of the roles
> of the expert system designer than becomes to coax that information
> out of the expert or to get at it from another point of view.
A very good point, however, if you're "designing a system" then you need
the abilities and skills in the above paragraph, so I wouldn't think it
too much of a stretch to instead apply them to our own practice of
"design".
- Richard Dalton
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