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SIGIA-L Mail Archives: [Sigia-l] NYC-CHI presents "Applied

[Sigia-l] NYC-CHI presents "Applied IA case studies", Wed. Nov. 13 6:30-8:30pm

From: Fleur Levitz (fleurlevitz_at_yahoo.com)
Date: Fri Nov 08 2002 - 14:00:22 EST


NYC-CHI presents "Applied IA case studies"

Moderated by Scott Weiss, NYC-CHI Chair and Principal,
Usable
Products Company

DATE/TIME: Wed. Nov. 13 6:30-8:30pm
LOCATION: TechSpace, 41 East 11th Street, 11th floor,
btwn.
University and Broadway
-FREE-
-NO RSVP NECESSARY-
-FIRST COME, FIRST SERVE-

NYC-CHI is pleased to present this collection of
presentations that
focus on how site problems were solved through the use
of intelligent
IA methodologies. See below for abstracts and bios of
speakers.

Space generously provided by TechSpace(techspace.com)
A/V support by Usable Products
Company(usableproducts.com)

Scott Weiss, Chair
Fleur Levitz, Information Chair
Maria Moratis, Vice-Chair
Don Bialer, Program Chair
Shan Chun, Secretary
--------

ABSTRACTS OF PRESENTATIONS:

Bob Huerster:
In the Spring of 2000, Consumers Union began the
process of
redesigning
Consumerreports.org, the largest publication-based
subscription site on
the
Web. Inspired by the writings of Kevin Broccoli, Peter
Morville, and
Louis
Rosenfeld, I approached the site editor with
suggestions to improve the
site's navigation systems. In my presentation I will
explain how the
site
editor and I revamped the site's taxonomy. I will then
focus on why I
recommended a site index as a supplemental navigation
system and how I
implemented it. One of the most popular pages on the
site, the index
typically attracts about 300,000 page views per month.

---
Sandy Schlosser:
If your Web site is not ranking in the top 30 results
in major search
engines, chances are your target audience is not
finding you.   This 
session
will explore ways to tweak your site design in order
to increase your
visibility within major search engines.  Keyword
selection, meta-
tags, 
link
text and other Web design elements that may affect
search engine 
ranking
will be discussed.  We will also touch on the
importance of reciprocal
linking.  
---
Josh Seiden:
Have you ever been involved in a religious war about
"the user?" One 
day
the user is like your father, and wants the product to
just work. The
next day, "the user" suddenly seems a lot like your VP
of Engineering:
he really really wants a powerful scripting language.

A good problem statement is critical to the success of digital product development. And key to that problem statement is a clear definition of your user population. One increasingly popular way to create user definitions is through the use of personas, a technique popularized by Alan Cooper, and described in his book "About Face."

Personas are detailed portraits of archetypal system users. Used correctly, they are simple, powerful tools that can increase the success of any digital design project. Good personas will bring clarity, consensus, and unmistakable design imperatives to your projects.

In this presentation, Josh will discuss the critical features of personas: how to create them, how to use them, and how to avoid common pitfalls associated with the technique. ------------------------------------------------ BIOS:

Bob Huerster, Senior Research Librarian, Consumers Union, publisher of Consumer Reports and Consumerreports.org

Bob is an information architect, index editor, and records manager. Bob's chief research focus is autos, but he covers a variety of other topics as well. He has edited a thesaurus of terms relating to consumer products and services for ten years. He conceived, created, and edits the popular site index that was added to Consumerreports.org in the Fall of 2000. Prior to coming to Consumers Union, Bob was an Index Editor at Public Affairs Information Service, a database and print index publisher. --- Sandy Schlosser, New Media Product Manager, ConsumerReports.org

Sandy is a Cold Fusion application developer, a web and Intranet designer, and an information architect. Sandy directs the development of product enhancements, new products, and applications within the New Media group as well as overseeing user interface issues and directing changes to ConsumerReports.org information architecture. Sandy heads ConsumerReports.org's Search Engine Optimization project, which takes a systematic approach to maximizing exposure of CRO's pages on search engines. She is a certified Search Engine Optimization Professional, and is a recognized expert in the field of Search Engine Optimization. ---

Joshua Seiden, President, 36 Partners

Joshua Seiden is a user experience consultant whose work helps companies create technology products that meet users' real-world needs. Josh is currently president and founder of 36 Partners, (http://www.36partners.com) a consulting firm based in New York. Prior to founding 36 Partners, he was a design director at Cooper Interaction Design, where he worked with Alan Cooper to develop, refine, and teach Alan's notions about personas.

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