SIGIA-L Mail Archives: SIGIA-L: Summit - Krug's favorite resear
SIGIA-L: Summit - Krug's favorite research
From: Keith Instone (sigia_at_instone.org)
Date: Mon Mar 18 2002 - 11:59:02 EST
Steve made some valuable comments about "research" at the Summit, and
some of us called him to task on that. I hope the Summit addresses
the value of IA research next year.
But I want to clear up 1 point of confusion. Steve mentioned he did
find 1 piece of research useful, but he could not remember who did it
- he thought maybe IBM.
After talking with him, I believe he was actually thinking of this
research by Microsoft:
http://www.research.microsoft.com/users/marycz/chi981.htm
Web Page Design: Implications of Memory, Structure and Scent for
Information Retrieval
Kevin Larson and Mary Czerwinski
from CHI 98.
I can add some background for the research. Mary was on a CHI 97
panel where she and other luminaries were asked to comment off the
cuff on various web sites that I had chosen beforehand.
On the first one (zdnet, I think), she made a comment that the left
navigation had 7+-2 categories, which was the right # to have. She
got raked over the coals by the CHI audience, so she went back to
work and did this study to start investigating this common (mis)
conception.
Most people consider this one of the first pieces of "IA research"
(if not the first) and certainly one of the best (if not the best).
--
keith_at_instone.org http://keith.instone.org/
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