RE: SIGIA-L: Designing Help Systems for Web-Based Apps

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At 03:46 PM 2/28/2002 -0500, Franciel Azpurua wrote:
>I am also interested in designing a help system but more specifically
>for a web-based GIS application... any thoughts?

You might look at the STC's Online Information SIG newsletter.
http://www.stcsig.org/oi/www.html

Also, Technical Communication, the STC journal, has had several articles
about web-based help
http://www.techcomm-online.org/

Another good resource would be WinWriters - http://www.winwriters.com/ and
http://www.winwriters.com/resmisc.htm#help

Whitney Quesenbery
whitneyq_at_acm.org

Hot Topics in Usability - March 11-15, London - www.effortmark.co.uk/hottopics/
STC 2002 - May 5-9, Nashville - www.stc.org/2002_conference.html
UPA 2002 - July 8-12, Orlando - www.upassoc.org/new/conferences/2002/index.html

STC Usability SIG - www.stcsig.org/usability/
User Interaction Designer - Cognetics Corporation - www.cognetics.com

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