SIGIA-L: POP3 ?? - Do your users understand that word?

• Next message: Chris Chandler: "Re: SIGIA-L: Intranet design"
• Previous message: Mark Reuten: "RE: SIGIA-L: Intranet design"
• Next in thread: Dennis: "Re: SIGIA-L: POP3 ?? - Do your users understand that word?"
• Reply: Dennis: "Re: SIGIA-L: POP3 ?? - Do your users understand that word?"
• Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]

Hi,

Scenario:

This is for Web Mail Users . Web Mail = Hotmail, Yahoo Mail etc.

My Question:

Is there a better way to phrase POP3 account. I went looking at many web
mail sites as well as email software and everyone calls them POP3, which is
the correct word for it. BUT, most of the non tech savvy users don't
understand what that means and so they don't click on that link.

How do you tell the user that, this link brings you to the place where you
can configure all your POP3 accounts.

I also realize that people who do know that term, look specifically for
that term, so if the words POP3 is not there, they might miss it.

Have you seen a better way of phrasing POP3?

Some of my thoughts have been from how users refer to it :

1. Configure other mail accounts -

2. Manage all mail account here -

3. Set up POP mail accounts

Any other phrases ?

It needs to be a short phrase.

I would really appreciate everyone comments on this. Thank You.

Jay

• Next message: Chris Chandler: "Re: SIGIA-L: Intranet design"
• Previous message: Mark Reuten: "RE: SIGIA-L: Intranet design"
• Next in thread: Dennis: "Re: SIGIA-L: POP3 ?? - Do your users understand that word?"
• Reply: Dennis: "Re: SIGIA-L: POP3 ?? - Do your users understand that word?"
• Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]

This archive was generated by hypermail 2.1.2 : Sun Nov 23 2003 - 22:54:58 EST