RE: SIGIA-L: request: software for recording user sessions

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ScreenCam

http://www.lotus.com/home.nsf/welcome/screencam

and

Camtasia

http://www.techsmith.com/products/camtasia/camtasia.asp

I've used the former, and wonder about the latter. Any opinions?

Peter

_______________
Peter Tagtmeyer
Assistant Science Librarian
Cooley Science Library
Colgate University
Hamilton, NY 13346

fon: 315-228-7402
fax: 315-228-7029
ptagtmeyer_at_mail.colgate.edu

-----Original Message-----
From: Karl Fast [mailto:karl.fast_at_pobox.com]
Sent: Wednesday, October 31, 2001 11:49 AM
To: sigia
Subject: SIGIA-L: request: software for recording user sessions

I'm looking for software that could be used to record user sessions.
The idea is a user sits down, does something, and software records
everything they do. Once they're done, the entire session can be
played back to them and they will be asked to comment on what they
did and why (ie: not a think aloud, but a think after).

This is not simply recording keystrokes. It's more like pointing a
video camera at the screen, but it's done directly through software
(if it could also record data like keystrokes, mouse movements, etc,
that could be useful).

Looking for:

 - software packages that can do this (reviews/comparisons would be
   great)
 - experiences people have had with these software tools
 - alternative solutions
 - advice on making this run smoothly (problems people have
   encountered, notes on conducting think afters, articles of
   interest, etc.)
 
   
Send replies to me and I will summarize for the list within the next
two weeks.

Note: I asked basically the same question on this list about two
      months ago. I got some answers, but never followed up my
      investigation or posted a summary. Sorry. Back then it was
      more curiosity, but this time I have to do this this, and
      within the next two weeks. So I can promise a summary for
      the list.

      
--karl
  karl.fast_at_pobox.com

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