SIGIA-L Mail Archives: SIGIA-L: Jumping in
SIGIA-L: Jumping in
From: Jody A. Hankinson (hank99_at_bway.net)
Date: Thu May 03 2001 - 14:52:46 EDT
A little new to this list, I'm startled by the need to talk about, the need
to discuss deliverables and/or/instead of methodology. A woman of action,
I'm going to dive in the deliverables and methodology themselves.
I find deliverables and the way I practice IA to be intertwined, but not
blended. Site maps are the one piece that crosses over and I'm beginning to
rethink the idea.
In a client service situation, I feel as though I have multiple audiences
(engineers, developers, marketers, business strategists, etc) with disparate
goals and *none* understands site maps. With development teams and
engineers, I've found wire-frames and butt-ugly prototypes are a better form
of communication and then follow-up documentation that details the
interaction (use cases, process maps, etc.). For marketing and business
strategists, deliverables I've found helpful document target audience,
business goals, business requirements, corporate "message", brand
requirements, competitive analysis - in other words, the story of the site
and interaction.
Has anyone else come across this phenomenon? It has lead me to question
whether site maps are deliverables or are they just part of our practice? --
the practice being how we come to our conclusions/solutions.
In my mind, the IA is the great communicator of the team, and if one of the
deliverables isn't very successful at communicating, why do I keep showing
it to the client? In practice, I'm showing them less and less. When I do,
it's more as a productivity thing than a communication thing.
I'd like to hear if anyone else has had a similar experience. I realize this
is largely academic, and only a handful of you have seen my work, but I'm
curious to hear your reactions.
- Jody
Jody A. Hankinson
Information Architect . . . . . . . | Interpreting business strategy and
e: hank99_at_bway.net | processes into Internet applications.
t: 917.749.0910
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