SIGIA-L Mail Archives: Re: SIGIA-L: How users react to pop-up w
Re: SIGIA-L: How users react to pop-up windows
From: Terrie (terrie_at_earthpoint.net)
Date: Wed Feb 07 2001 - 15:47:44 EST
I've used them for informational purposes. For example, as a quick link to
a section or a "tool tip" for an application. Usually in the context of a
"temporary" section such as a seasonal product or information that would
only have a short lifespan where I did not want to add a permanent link to
the main or sub menus. In all honesty I did not do extensive user testing
on their success since they were short lived.
I would be interested in the thoughts and ideas on these. It is sometimes
difficult to put yourself in a users position when you may take ease of use
for granted. I'm sure that non computer based browsers such as webtv must
have terrible difficulty with popups. I imagine that the handy "close this
window" button probably closes the whole user session when multiple windows
are not possible.
Does anyone have some hard, fast data?
Terrie Roca
At 04:42 PM 2/7/01 +0000, you wrote:
>I think we need to make a distinction between different kinds of popups.
>The article you sent was about advertisements. However, I'd be interested
>in what people think about functional popups (wizards).
>
>A functional popup enables a user to complete a specific task and:
>* Not lose their context (the page they came from never goes away)
>* Not be distracted by other navigation - while they're in the popup
>wizard (be it a one-step or multi-step wizard), they aren't confused by
>other items typically on the page, since they are constrained to only what
>is in the popup
>* Related to above point: Have clear action - either Save or Cancel
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