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SIGIA-L Mail Archives: Re: SIGIA-L: Call to Arms

Re: SIGIA-L: Call to Arms

From: hedahne (hedahne.chung_at_razorfish.com)
Date: Thu Nov 09 2000 - 14:17:53 EST


A kind of call to arms...read the heading titled "The Big Picture"

http://danbricklin.com/log/ballotusability.htm

H

At 01:22 PM 11/9/00 -0500, Casey Dylan wrote:
>I have been anxious to see how we, professional proponents of "Usability",
>respond to one of the most relevant, pressing examples of the tangible
>effects of bad usability in design. So far I've read about why it was bad
>design and how maybe this will cause people to "finally listen to us..."
>Really? Why would they do that? Unless you're tapped into sources like this
>listserv or computer-geek websites, where would you hear about it? Where are
>you Jakob? Peter? Lou? Mark? Where is your outrage? Where is your righteous
>indignation? Regardless of you political feelings, this event, more than any
>other, offers us (those who sell our services as designers of information
>and usability) a forum to demand to be heard. Grab this moment! Tell the
>world that usability counts! That what we do is important and relevant to
>everyday issues. Tell them in a forum they understand...in newspapers,
>talkshows, etc. If we cannot come together at a time like this to offer
>something stronger than "If an interface error decided the U.S. presidential
>election, would people pay more attention to user experience? " what are we
>doing here? Some of you reading this have the means to quantify usability in
>way that would lend credibility to what we do. DO IT! Do it now, when it can
>help people articulate a solution to keep this from happening again. I know
>it is hard for us computer/library types to think like members of the AMA or
>the ABA...but until we do, and speak with a unified voice, how will the
>world know what we have to offer? Until they know that, why would we think
>they would look to us for answers?
>
>
>Casey Dylan
>Information Architect
>(617) 218-6962
>(617) 218-6963 (fax)
>cdylan_at_tvisions.com <mailto:cdylan_at_tvisions.com>
>
>Tvisions
>343 Arsenal St.
>Watertown, MA. 02472
>www.tvisions.com <http://www.tvisions.com/>
>
>
>

--

| || ||| || r a z o r f i s h , new york

hedahne chung [ experience network ] >> tel +1.212.798.7045 >> fax +1.212.966.6915 >> http://www.razorfish.com



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