SIGIA-L Mail Archives: Re: SIGIA-L: RE: adobe usability problems
Re: SIGIA-L: RE: adobe usability problems
From: Jo Miller (jo_at_bendingline.com)
Date: Thu Oct 19 2000 - 09:24:01 EDT
Apologies, Andrew. I meant to type "nameserver," not "webserver"
(force of habit). The whois and mx lookups I did yesterday seemed to
indicate that (by whatever arrangement and at whatever price) Adobe
had managed to regain control over DNS for adobe.com subsequent to
Oct. 16, even though the Chinese company still holds the domain name.
But it may be that your lookup information is more current than mine;
if so, dns.cnmsn.net is still (or again) the authoritative DNS
server, and Adobe has only persuaded them to create a few CNAME
entries pointing to Adobe's web and ftp servers.
In any case, ftp.adobe.com, along with store.adobe.com and other
adobe subdomains, is resolving correctly now. (Does anyone remember
whether http://adobe.com ever worked without the www, even before the
Sorry that this discussion has veered away from the usability topic,
but at least adobe's woes provide a good reminder to check the
expiration dates of our own domain name registrations. Nothing more
un-usable than a site that suddenly disappears.
At 15:17 +1300 10/19/00, Andrew McNaughton wrote:
>On Wed, 18 Oct 2000, Jo Miller wrote:
>> At 15:44 -0400 10/18/00, Cameron Barrett wrote:
>> > No, they do, but I've
>> > > just encountered the biggest usability problem that is present on
>> >the net --
>> >> domains that only work with "www" (or that don't work with "www").
>> >> http://adobe.com does not work, http://www.adobe.com does.
>> >Apparently, the domain adobe.com has been hijacked.
>> That's interesting. Though it wouldn't account for the failure of
>> http://adobe.com to resolve when http://www.adobe.com does still
>> resolve. This is controlled by a configuration file on Adobe's
>This is patently untrue.
>* The adobe.com domain is owned by 'Adobe Systems Inc' in China.
>* The authoritative dns server for the adobe.com domain is dns.cnmsn.net.
>* DNS administration has nothing to do with the web server.
>* The only reason Adobe in the US has control over www.adobe.com is that
>presumably they have made a rather expensive deal with 'Adobe' in China
Bending Line LLC E-mail: jo_at_bendingline.com
Strategic Web Consulting Ph/Fax: 703.783.0695
http://www.bendingline.com Box 3011, Falls Church, VA 22043
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: Sun Nov 23 2003 - 22:54:24 EST