SIGIA-L Mail Archives: Re(2): SIGIA-L: Re: Forms-Intensive Exam
Re(2): SIGIA-L: Re: Forms-Intensive Examples
From: Eric Reiss (reiss_at_cbc.dk)
Date: Thu Oct 12 2000 - 07:27:18 EDT
Interesting thread...
Since filling in forms is usually a linear function, IF the process is to
be broken down into smaller steps, I usually want to know how many. This
is a convenience/usability issue that is general for all other linear
processes as well, for example guided tours.
Although daunting, a longer form allows me to see in its entirety the
information that is about to be requested. I hate being surprised on page
three of a long form when I'm suddenly requested to supply information I
do not have readily at hand.
This, in turn, brings me to the concept of resumability, as initially
suggested by Peter Merholz of epinions.com. Essentially, resumability
means that a user can break off the process and continue at a later time
(or even on another comuter) without losing all the work done up to that
point. When dealing with long and complicated on-line processes, I think
that this issue ranks as one of the most critical.
Best regards,
Eric Reiss
Cross-Border Communications
Copenhagen, Denmark
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