SIGIA-L Mail Archives: SIGIA-L: [Fwd: IA]
SIGIA-L: [Fwd: IA]
From: Antoinette Arsic (antoinette.arsic_at_eer.com)
Date: Tue Aug 22 2000 - 11:23:25 EDT
Forwarding to whole group:
Antoinette Arsic wrote:
> Hi,
> I am part of our corporate intranet "working group" which consists of a
> web designer, a proposal manager (our leader who has difficulties with
> the difference between relational databases and compilations of word
> files), a network/security specialist and me (corporate librarian, MS in
> Information Architecture). When I mentioned IA and what I would like to
> contribute our leader had no idea what I was talking about, and when I
> started talking about usability studies (the intranet is going up next
> week corporate wide) I was stonewalled and he said that was an invasion
> of people's privacy. He didn't want to monitor people surfing the web. I
> replied this is for our intranet, not the internet, and just involved
> content management, how people navigate the site, how it can be improved
> upon, etc.
> He replied that we have a help desk site and email address on the
> intranet should they experience difficulties that they will call us. I
> said they won't always call and my concern was that they get what they
> are looking for as quickly as possible. Any ideas on how I can better
> enforce or introduce what IA is all about (I am a newbie at it too).
> Thanks so much for any input.
> Antoinette Arsic
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